Contact Management

Voya PromoCenter List Property and Management
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Mailing lists that are submitted by Voya PromoCenter customers — whether for email or print — remain the intellectual property of the submitter. No Voya Life Companies' employee may use any list except in the fulfillment of the order for which it was submitted.
Anti-Spam Policy
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We take email delivery seriously and require that your company have a pre-existing relationship with email recipients. Upon logging into the Voya PromoCenter, you must review and acknowledge the Anti-Spam Policy. For more information about our Anti-Spam Policy, please click here.  Abuse of mail delivery may lead to account restriction or termination.
From Microsoft Outlook

Step 1

Retrieve distribution list from Microsoft Outlook

In Microsoft Outlook, under Contacts, select the distribution list you would like to upload to the Voya PromoCenter. Then save the list as a .txt file.

open Outlook and save your contact list to a .txt file

Locate and open your saved .txt file. Highlight and copy all text. Open a new Microsoft EXCEL file and paste the copied text in. Remove all the extraneous lines in your spreadsheet.

copy the list and save into an .xls file
From Microsoft EXCEL

Step 1

Prepare lists for upload from Microsoft EXCEL

In Microsoft EXCEL, give a separate column name for each part of the address (i.e. first name, last name, email, mailing address 1, mailing address 2, city, state, zip code). Then save the list as a .CSV file. Here is a sample .CSV spreadsheet to use for formatting.

set your column headings in Excel

Step 2

Upload and manage lists

Now go back to the PromoCenter tool. From the top navigation bar, choose Administration then Contact Management to add your email and print contact lists and maintain them in our system for easy sending of both printed and emailed materials to your groups.

  1. a. Click Create New Group
  2. b. Locate your list
  3. c. Click Import Contacts

In the Contact Columns screen match the top row drop-down column categories your column names. Click Submit and your contact list is saved.

upload your list